Privacy Policy
Island Guardian Security
Last Updated: December 11th 2025
Island Guardian Security (“we,” “our,” or “the Company”) is committed to protecting the privacy, confidentiality, and security of all personal information in our custody or control. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in accordance with the Personal Information Protection Act (PIPA) of British Columbia.
By accessing our website, engaging our services, or communicating with us, you consent to the practices described in this policy.
1. Scope of This Policy
This Privacy Policy applies to:
Personal information collected through our website.
Personal information obtained through email, telephone, contact forms, or in-person communication.
Information gathered during the provision of security services, including mobile patrols, static guarding, incident reporting, and site assessments.
Information collected from job applicants, contractors, and employees.
2. What Personal Information We Collect
We only collect information necessary to provide security services, respond to inquiries, manage client accounts, and comply with legal obligations. This may include:
2.1 Contact & Account Information
Name, business name, phone number, email address.
Property or site address.
Billing details, invoices, and payment records.
2.2 Service-Related Information
Incident reports and observations.
Patrol logs and site access information.
Communications with clients regarding security matters.
2.3 Website & Technical Data
IP address, browser type, device information.
Pages viewed and usage data collected through analytics tools.
2.4 Employment & Recruitment
For applicants, employees, or contractors:
Work history, qualifications, certifications, and licenses.
Background screening information as required for security roles.
We do not collect unnecessary, excessive, or unrelated personal information.
3. How We Use Personal Information
We use personal information for the following purposes:
To provide and manage security services.
To communicate with clients regarding patrols, incidents, or billing.
To verify identity and maintain site safety.
To prepare reports, assessments, and service documentation.
To administer contracts, payments, and account management.
To respond to inquiries or service requests.
To meet regulatory, insurance, and legal requirements.
To recruit, screen, and manage staff.
We do not sell or rent personal information to any third party.
4. How We Share or Disclose Personal Information
We may share information only when reasonably necessary:
With clients, when reporting incidents or service results.
With law enforcement, where required or permitted by law.
With service providers who assist with billing, dispatch systems, or secure data storage (all bound by confidentiality).
In the event of a legal requirement such as a court order or regulatory investigation.
We do not disclose personal information for marketing purposes without explicit consent.
5. Security Measures
Island Guardian Security uses reasonable safeguards to protect personal information against loss, theft, misuse, unauthorized access, disclosure, or modification. Measures include:
Secure digital storage and encrypted systems.
Restricted access to sensitive files.
Confidentiality agreements with staff and contractors.
Physical security controls at operational locations.
While we take all reasonable precautions, no system is completely immune from risk.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law, insurance, or industry standards. After that period, information is securely destroyed or anonymized.
7. Cookies & Website Tracking
Our website may use cookies or analytics tools to improve functionality and user experience. Cookies collect data such as:
Browser type
IP address
Pages visited
Time spent on the site
Users may disable cookies through their browser settings, although doing so may limit website functionality.
8. Access to and Correction of Personal Information
Under BC’s PIPA, individuals have the right to:
Request access to the personal information we hold about them.
Request corrections to inaccurate or incomplete information.
Requests can be submitted using the contact information below.
9. Your Consent
By using our website, communicating with us, or engaging our services, you consent to the collection, use, and disclosure of personal information as outlined in this Privacy Policy.
Where required, we will request explicit consent for specific uses or disclosures.
10. Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any site they visit.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our services or website constitutes acceptance of the updated terms.
12. Contact Information
Questions, concerns, or requests regarding this Privacy Policy may be directed to:
Privacy Officer
Island Guardian Security
Email: Info@Islandguardiansecurity.com
Phone: 1-250-616-1137
Website: www.islandguardiansecurity.com